Chatbots vs. Live Chat: The Future of Customer Service

As technology rapidly advances, the landscape of customer service is constantly evolving. Two prominent contenders vying for dominance are chatbots and live chat agents. While/Despite/Because both offer immediate support, their approaches differ significantly. Chatbots leverage artificial intelligence to automate interactions, providing instant res

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Shaping Retail with AI Chatbots

AI conversational agents are rapidly changing the landscape of retail, offering unprecedented benefits to both businesses and consumers. By leveraging the potential of artificial intelligence, chatbots can provide personalized shopping experiences, optimize customer service interactions, and increase sales. Stores are increasingly integrating AI c

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